Terms & Conditions

CONDITIONS

amassrestaurant.com is an online shop selling gift cards for the restaurant.
The webshop is owned, managed and maintained by
Amass Restaurant ApS (hereafter called AMASS)
VAT number DK 35144234
Refshalevej 153
1432 København K
Denmark

AMASS reserves the right to change the content of the website and webshop any time without prior notification.
If the website contains links to third-party websites, AMASS provides no guarantee for the content on these third-party sites. The links are made available as a service to the user, and any visits to linked third-party websites are on the user’s own responsibility.

LANGUAGE AND CURRENCY

amassrestaurant.com is available in English, using both Danish and Euro currency. 

SALES CONDITIONS

A final and binding contract exists between you and AMASS once your order is confirmed by AMASS. AMASS sends you an auto-generated order confirmation via e-mail when the order has been approved and shipped from the restaurant. 
Gift cards are valid for three years from date of issue.

PRICES AND PAYMENT

amassrestaurant.com accepts the following payment cards:
VISA, VISA Electron, VISA Dankort, Dankort, MasterCard, Maestro, American Express and Diners.
Please note that the charge will appear on your card or bank statement as Amass Restaurant. The amount is charged when we ship your order from our restaurant. It is not possible for amassrestaurant.com to charge a higher amount than the one you have approved.

All gift card amounts include 25% VAT (Danish sales tax). Thus, the actual price is the one that is chosen by you for the gift card in question at the time of ordering.

Orders for gift cards over DKK 3.000 at amassrestaurant.com qualify for free delivery. For gift card orders under DKK 3.000, there is a delivery fee of at least DKK 30, depending on the delivery zone you choose. Read more about delivery under Delivery. You will be asked to choose a delivery zone when you finalize your order.

AMASS does not accept liability for changes in the Danish VAT (sales tax) rate or the Danish currency, typos and errors in updating. Campaign offers are subject to availability and may be in limited supply.

PAYING WITH GIFT CARDS

Unfortunately, we are not able to accept gift cards issued as payment for online orders of gift cards.

DELIVERY

amassrestaurant.com currently delivers worldwide.
Your order will be shipped within 1-3 working days from order confirmation email.
Gift cards are send by post as regular letter.

FREE DELIVERY FOR ORDERS OVER DKK 3.000  

For orders under DKK 3.000, the following delivery fees apply: 
Delivery Denmark – DKK 30
Delivery Europe, Greenland and Faroe Islands – DKK 30
Delivery all other countries – DKK 50

RETURN POLICY

You are entitled to cancel your order for any reason whatsoever within 14 days. This right expires 14 days after you or a person suggested by you takes physical possession of the gift card in question.
Please note that the customer has to pay for return delivery costs.
The parcel must be trackable to provide documentation that it was sent. This means that it is not sufficient to simply post it using a postage stamp.
If you exercise your right to cancel your purchase under these conditions, we will refund the purchase price (excl. delivery fee) no later than 7 days from the date when we receive your gift card with information about your decision to cancel the purchase. 

We return the amount to the card that was used to pay for the gift card unless you request otherwise. We do not charge you a fee for this refund.
Please return the item in its original state.

Please address return gift card to:
AMASS / Return /
Refshalevej 153 / 1432 København K

CLAIM

If you received a faulty item, please contact info@amassrestaurant.com within a reasonable amount of time after you become aware of the problem. Under no circumstances will we accept claims concerning problems or shortcomings in connection with a purchase more than two years after the date of purchase.

LIABILITY

AMASS is not liable for any delays with the postal delivery.
AMASS is not liable for any delays or breach of contract that are due to force majeure. As long as a force majeure situation applies, AMASS is exempt from its contractual obligations.
AMASS accepts product liability in relation to the consumer in accordance with current legislation.

SECURITY

amassrestaurant.com has a partnership with ePay and 3D Secure. This means that all information that is transmitted online in connection with your purchase is secure and encrypted. Neither AMASS nor anyone else has access to your data. You are not liable if your card is abused in an internet shop with 3D Secure.

There is no encryption when you browse amassrestaurant.com, but when you input your payment information, card number, expiry date etc. you are inside a ‘secure area’. In the secure area, all your data is encrypted. Your card data are verified to make sure that the card has not been cancelled or is otherwise invalid. As soon as your card has been approved you receive an automatic order confirmation.

amassrestaurant.com does not receive your card number or the expiry date of your card but is notified that the amount is reserved for the transaction, which is carried out when your order is send from our restaurant. When the order has shipped, your account will be updated, and you receive an invoice with payment confirmation via e-mail. Please note that this invoice is merely a receipt for your purchase. The charge will appear on your card or bank statement as Amass Restaurant ApS.

DATA PROTECTION

Shopping at amassrestaurant.com requires the following information from you, as a minimum:
Name
Address
Telephone number
E-mail address

amassrestaurant.com only records this information with a view to delivering the gift card you order and to offer you the best possible shopping experience. Your personal data is stored by AMASS.
Please note: We do not store personal payment information such as card numbers etc., and none of the information we receive from you will be shared with any third parties.
AMASS is required to protect your privacy and your security as a user of amassrestaurant.com.

The information you provide when you place an order on our website is only used to provide a smooth and simple shopping experience. The data is treated in careful accordance with all current privacy regulations.

No data that identifies the individual shopper is passed on to any third parties. The only statistical data that is collected and shared with any third parties concerns customer traffic and commercial information. This information is shared with the sole purpose of improving your user experience at amassrestaurant.com. 

NEWSLETTER

You can sign up to receive our newsletter about new products, campaigns etc in the confirmation mail or on our website. You can unsubscribe from our newsletter by clicking the ‘unsubscribe’ link that is included in all the news e-mails we send out. You will also find the link at the bottom of this page. If you encounter any problems with unsubscribing, please contact customer service. We will then make sure to solve the problem as quickly as possible.

COOKIES

AMASS uses cookies to offer you the best possible shopping experience when you visit our website. A cookie is a small text file that is placed on your computer hard disk, smartphone or other IT equipment. The cookie makes it possible to recognize your computer/IP-address and collect information about the pages and functions you visit. 

If you do not want to accept cookies from us you need to disable cookies in your browser. If you do this, however, please be advised that certain services and functions may be unavailable to you because they rely on cookies to store the choices you make.

AMASS uses cookies to improve your user experience on our website, to store the choices you make when you use our website, for example to help us make ongoing improvements in the content and functions you encounter on our website. We also use cookies to target our marketing to your needs and to generate usage statistics for our website.
Some cookies are stored until you shut down your browser, while others are stored for longer.

AMASS uses third-party cookies. A third-party cookie is a cookie that is placed by someone other than AMASS, for example by other websites that offer content on our website, suppliers for some of the functions on our website or statistical analysis programs. Below is a list of the third-party cookies we use: 
Google Analytics, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

If you follow a link from amassrestaurant.com to a third-party website, you should be aware that you may pick up additional cookies that are beyond AMASS’ influence. It is up to you to check the cookie policies of any external websites. 

MINIMUM AGE

amassrestaurant.com does not sell to minors under the age of 18 years. If you are under 18, we suggest that you get assistance from a parent or guardian. 

COPYRIGHT

All names, brands and logos on the website are the property of AMASS and can only be used with express permission from AMASS.
Online content such as text, graphic design elements, icons, images, videos, audio files and software is the property of AMASS or AMASS’ associated partners or companies. Downloading content from the website is only permitted for personal and non-commercial use and subject to copyright laws and regulations. You are not allowed to copy, distribute or republish content from the website for public or commercial use or make any other use of copyright-protected content without permission from AMASS.
You are not allowed to extract data by means of data roaming, robots or similar data collection tools from amassrestaurant.com without prior written permission from AMASS.

LITIGATION

The above terms and conditions comply with Danish law. Any litigation will be settled under Danish law. 

COMPLAINTS

You may complain to Forbrugerklagenævnet (the Consumer Complaints Board) at www.forbrug.dk. By filling out the information form at Klag online (complain online), you can instantly see whether the board can process your case. 
As a consumer within EU you may also use ODR (Online Dispute Resolution).